Here are 3 tips to get ready for their arrival on September 10

Your Open Homes guests are staying at Cozy Apartment, blocks from downtown Greenville from September 10 - September 13.

Your Open Homes guests are going through an experience that may be new to you. Here are a few things to know about hosting relief workers or people who have evacuated.

What do you need for your stay?

In a disaster, it can be hard for guests to remember to reach out to their hosts. A simple question opens the door for communication.

When you start the conversation, guests can tell you if they need a few snacks in the fridge, or peace and quiet after a hard time.

Respect and privacy during this sensitive time

Your guests may be tackling difficult emotions and unfamiliar surroundings. When you chat with your guests, try to focus on questions about their stay. They’ll let you know if they want to talk more about their experience.

How to navigate your home and neighborhood

Your guests are unexpectedly in a new place. Help them get settled by making it easy to access Wifi and find everyday items, like extra bedding or pots and pans.

You can recommend a few places nearby, like your favorite grocery store or local pharmacies. If your guest shares that they need several items, you could even offer to organize a goods drive in your neighborhood or on social media.

More resources

Have questions?

Visit Help Center • Contact Airbnb Open Homes